Review Platform for Surgery Practices

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Easily Request Feedback: Email or text a request or hand patients an iPad in your office.

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Encourage Reviews: After positive feedback is submitted encourage reviews at Google, Facebook, Realself and more.

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Gain Testimonials: Positive feedback can display on your website automatically.

Cutting Edge Patient Feedback is an automated platform that starts with just your patient’s email address or mobile number and does the rest for you. You can also use kiosk mode and pass an iPad to a patient in your office.

The patient is asked to rate how likely they are to refer your practice to a friend and to comment on their experience.  This rating process helps form your Net Promoter Score, a key indicator and data point to your practice and patient relationship.

Patients that rate you highly (you set the rating criteria) will then be asked to consider reviewing your practice on one of the important review sites you have selected for your account.  Poor patient experiences are captured privately so you can follow-up with the patient to resolve their issue.

Long-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility. We also monitor online review sites and alert you to new reviews posted on your practice so you can respond.